Masterscout quits
Why is Masterscout stopping?
Having started in 2023 as a game where you could virtually invest in players, the platform has subsequently evolved as a game into a football fantasy game. Although the transfer market has always been the unique feature of Masterscout, we unfortunately failed to create a good supply/demand model, making it increasingly difficult to offer a good trading market.
As a result, starting in 2024, we started to focus more and more on developing other components to positively support the trading market such as the game and battles. From the beginning, we actively collected feedback from customers and looked at where we could improve. We implemented much of that feedback, provided it was possible from a legal and technological standpoint.
In the end, all those actions did not contribute enough to make Masterscout a success. We feel terrible that we did not succeed, because we still believe in the idea of Masterscout. Therefore, we have been actively working in recent months to find partners and/or investors to take it further.
However, based on the current results, we have not been successful in finding a party in this. Based on the current liquidity, it means that Masterscout is forced to stop, because the current operation is not sustainable.
What does stopping Masterscout mean for my balance?
Your cash-out FTB balance as visible under the "Account" tab in the app is secure and can be cashed out. You can cash out your balance through May 30. Players in your portfolio lose their value, but you can still use them in battles and our game element through May.
Only the balance above 5 FTB can be cashed out. Do you have less than 5 FTB? Then you can top this up if necessary to still have it paid out.
I got FTB through a promotion. Can I have that paid out as well?
No, FTBs received through promotions can only be used within the game. Only FTBs you have wagered yourself when buying players or in battles can be paid out.
How soon will my balance be paid out?
Once you complete a valid ID check, your balance will be transferred within 0-2 business days. The speed depends on your bank.
Until when can I have my balance paid out?
You can cash out your balance until May 30. After that, unfortunately, payouts are no longer possible.
Will the season including the finale still be completed?
The full season, including the finals in May, will be completed. The final qualifying round will take place in April.
Is there any prize money in the finals?
There is still prize money to be won in the finals. Check the game rules for all the details.
When will Masterscout stop for good?
Starting June 1, the app will no longer be available and the website will go offline. Our marketing channels and WhatsApp group will close in April.
What happens to the players I bought?
The players you have in your portfolio no longer have a value that is convertible to Euro. However, you can continue to use them in the game until the finals.
What happens to my battles still open after the last round of battles?
Battles still open after the last round of battles will be refunded.
Are there any battle rounds being played?
Yes, the battle rounds continue as usual through May.
How can I reach Masterscout?
Starting in April, you can reach us at [email protected]. We will then only offer support for:
- Resetting your email address
- Payouts from your balance
For all other questions, please refer to this FAQ.
How will it be communicated that Masterscout is ending?
It was communicated by mail on April 1, 2025, that Masterscout is ending. This mail has been sent to everyone who has an account with Masterscout.
In addition, starting April 3, 2025, a banner will be visible in the app when it is opened, which will also make it clear that the app is ending with a reference to this website.